Fraud Alerts | UARK FCU

Fraud Alerts & Awareness

Stay informed. Stay protected. Know what to do when it matters most.

⚠️ Think You’ve Been Scammed?

Take action immediately to protect your account.

  • • Call us right away
  • • Change your online banking password
  • • Review recent transactions
  • • Enable account alerts
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Fraud Alert

Scammers are sending texts and making calls pretending to be UARK about “fraud activity.” Do NOT respond or provide any information.

New Scam Alert: SIM Swapping

SIM swapping is when a scammer tricks your mobile carrier into moving your phone number to a device they control. Once they have your number, they may be able to receive security codes, access accounts, or reset passwords.

If your phone suddenly loses service, shows “SOS,” or you receive alerts about account changes you did not request, contact your mobile carrier and UARK immediately.

Common Scams to Watch For

Text & Phone Scams

  • Never share PINs or passwords
  • Don’t trust caller ID alone
  • Hang up and call us directly

Phishing Emails

  • Don’t click suspicious links
  • Verify directly with the company

Payment Scams

  • Verify payment changes independently
  • Never rush financial decisions

Marketplace Scams

  • Never “pay yourself”
  • Double-check all transactions

SIM Swapping Scams

  • Set up a PIN or password with your mobile carrier
  • Be cautious if your phone suddenly loses service
  • Use app-based authentication when available instead of text codes
  • Call your carrier immediately if you suspect your number was moved

How to Protect Yourself

  • Never share personal or banking information
  • Always verify suspicious requests
  • Take your time—scammers create urgency
  • Monitor accounts regularly
  • Set up account alerts
  • Add a PIN or port-lock protection to your mobile phone account

Important Reminder

UARK will NEVER ask for:

  • PIN numbers
  • Online banking credentials
  • Security codes

Need Help? Call or Text us

  • 479-521-1199 (Van Asche)
  • 501-686-6419 (Little Rock/UAMS)
  • 479-313-8999 (South Hill)
  • 800-499-8328 (Toll Free)
Email Us

Fraud attempts are constantly evolving. Stay alert and always verify before acting.